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What We Do: Commercial Gaming


Non-Gaming-Related Supplier

If you plan to provide goods or services that relate to the construction, furnishing, repair, maintenance or business of a casino or slot machine facility, but that are not directly related to the playing of a lottery scheme or the operation of the gaming site, you will have to be registered by the AGCO, unless you are eligible for an exemption.

Changes to Exemption Provisions for Non-Gaming-Related Suppliers

On June 1, 2012, changes to the regulations under the Gaming Control Act, 1992 (GCA) came into force as part of the Ontario government’s initiative to modernize gaming and enhance flexibility for gaming operations in the province. Among other things, these changes have increased the exemption threshold for non-gaming-related suppliers.

Under the new regulation, a business may be exempt from the requirement to register as a non-gaming-related supplier if:

  1. the value of the goods or services to be supplied to the Ontario Lottery and Gaming Corporation (OLG) and/or other gaming operators in a 12 month period starting April 1 and ending March 31 of the next year will be less than $750,000, and
  2. the OLG has carried out a due diligence investigation of the business that satisfies the Registrar of Alcohol and Gaming that the person would meet the standards and requirements that would apply to the provision of goods and services if the business were registered.

A business may also be exempt from the requirement to register if it is regulated by the Government of Ontario or Canada or by an agency of either, and the regulating body has carried out a due diligence investigation of the business that satisfies the Registrar of Alcohol and Gaming that the person would meet the standards and requirements that would apply to the providing of the goods and services if the business were registered.

As of June 1, 2012, the AGCO will no longer be conducting background investigations on exempt suppliers or issuing certificates of exemption. Suppliers holding an exemption certificate or otherwise eligible for an exemption are no longer required to apply or submit a renewal or pay a yearly fee to the AGCO to establish or maintain their exemption status.

Please keep in mind that if the amount of business you do with the OLG and/or other gaming operators in Ontario is over $750,000, you must still be registered with the AGCO in order to continue to do business in the province. We suggest you coordinate with the OLG and/or other gaming operators to which you provide goods and services to determine your exemption status.

For more information on the changes to the GCA, please see PDF in popup window  Information Bulletin No. 69 - Changes under the Gaming Control Act, 1992.

Office Location

If you wish to work out of your residence, prior written approval must be obtained from the Registrar of Alcohol and Gaming. Your request for approval must be accompanied by a detailed floor plan of your residence indicating the location of the office and the storage of equipment and supplies.

Risk-Based Registration

The AGCO employs a risk-based approach to the processing of applications for gaming registrations. For more information about risk-based registration, please see PDF in popup window  Information Bulletin No. 68 - AGCO Implements Risk-based Registration to Process Gaming Registrations.

Related Links

For information regarding, change of name, address, ownership structure, renewals and other related information, please visit our Casino and Slot Machine Facility Registration Casino and Slot Machine Facility Registration page.

Application Process

PDF Instructions

New and updated PDF forms on this site can be filled-in and saved locally to your PC. This updated feature preserves all of the information you have filled in, however, version 6.05 or later of Adobe Reader® is required. external link in popup window Download Adobe Acrobat Reader®

Application Forms

Important Application Reminders

  • For PDF forms completed online or offline, please ensure ALL the input information has printed out on your application.
  • For PDF forms filled-in by hand, please ensure you PRINT legibly in black ink.
  • Please ensure ALL required questions are completed. Incomplete, improperly completed or unsigned applications will be returned to applicant.
  • Do not email application forms. Please mail one original and one copy of the completed application forms, including all attachments, and appropriate Direct Internal Link registration fee to:

    Alcohol and Gaming Commission
    Licensing and Registration
    90 Sheppard Avenue East, Suite 200
    Toronto, Ontario M2N 0A4

Please read the "Instructions" portion of the application(s) for supporting document requirements.