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Services For You: Charitable Gaming Assistant / Employee

Break Open Ticket Seller

If you plan to sell break open tickets on behalf of a licensed charitable or religious organization, you must be registered by the AGCO.

New Registration Classes

On June 1, 2012, changes to the regulations under the Gaming Control Act, 1992 (GCA) came into force as part of the Ontario government’s initiative to modernize gaming and enhance flexibility for gaming operations in the province.

Among the changes, a streamlined registration scheme has been introduced which both reduces the number of registration categories from 24 to seven and allows individuals and businesses to supply goods and services across all gaming sectors without having to obtain separate registrations.

As a result of these changes, the category of registration previously called “Break Open Ticket Seller” is now contained within the new class called “Seller”.

As of June 1, 2012, anyone registered as a “Break Open Ticket Seller” will be automatically deemed to be registered under the new “Seller” category. No action is required on the part of the registrant. New certificates will be issued as registrations are renewed.

If you are a “Break Open Ticket Seller” and wish to renew your registration, please complete the forms below as a “Seller” and submit them and all other required documentation as directed on the application forms and guide.

For more information on the changes to the GCA, please see   Information Bulletin No. 069 - Changes under the Gaming Control Act, 1992.

Sale of Lottery Tickets and Break Open Tickets

A “Seller” is permitted to sell break open tickets on behalf of a licensed charitable or religious organization. A “Seller” can be registered to sell break open tickets at one or more locations.

A “Seller” is also permitted to sell lottery products on behalf of the Ontario Lottery and Gaming Corporation (OLG). However, applicants wishing to sell lottery products on behalf of the OLG must have a valid OLG Retailer Contract.

Selling Restrictions

As of June 1, 2012, new rules came into effect related to the sale of break open tickets and OLG lottery products. These rules are intended to enhance the public’s confidence in the integrity of gaming and ensure that gaming in Ontario is provided responsibly and in a manner that does not target vulnerable individuals.

Specifically, break open tickets and lottery tickets cannot be sold to persons the “Seller” believes fall under the following categories:

  • Individuals who appear to be intoxicated (see AGCO’s  “Recognizing Intoxication” Responsible Service Tip Sheet for the signs of intoxication)
  • Officers, directors or partners of the “Seller”
  • Registered Category 1 Gaming Assistants employed at the gaming site / retail store where the “Seller” sells break open tickets and/or lottery tickets
  • Executives or staff of a trade union who represent or negotiate on behalf of employees employed at the gaming site / retail store where the “Seller” sells break open tickets and/or lottery tickets
  • Employees of registered suppliers who maintain or repair gaming equipment at the gaming site / retail store where the “Seller” sells break open tickets and/or lottery tickets
  • AGCO employees or Board members

Risk-Based Registration

Effective May 31, 2013, the AGCO will employ a risk-based approach to the processing of applications for Sellers (formerly known as Break Open Ticket Sellers). For more information, please see   Information Bulletin No. 071 - AGCO Extends Risk-Based Registration to Sellers of OLG Lottery Products and Charitable Break Open Tickets (May 31, 2013).

Related Links

In addition to the regulatory requirements outlined in the Gaming Control Act, 1992 and its regulations, “Sellers” of break open tickets are required to comply with the   Standards for Suppliers of Goods and Services (Break Open Tickets). For more information on the application process and access to the forms, please refer to the application forms and accompanying instructional sheets at the end of the page.

For more information regarding change of name, address, ownership structure, renewals and other related information, please visit our Charitable Gaming Registration  Charitable Gaming Registration page.

Application Process

PDF Instructions

New and updated PDF forms on this site can be filled-in and saved locally to your PC. This updated feature preserves all of the information you have filled in, however, version 6.05 or later of Adobe Reader® is required.  Download Adobe Acrobat Reader®

Application Forms & Guides

Important Application Reminders

  • For PDF forms completed online or offline, please ensure ALL the input information has printed out on your application.
  • For PDF forms filled-in by hand, please ensure you PRINT legibly in black ink.
  • Please ensure ALL required questions are completed. Incomplete, improperly completed or unsigned applications will be returned to applicant.
  • Do not email application forms. Mail application(s) along with ALL supporting documents to:

    Alcohol and Gaming Commission
    Licensing and Registration
    90 Sheppard Avenue East, Suite 200
    Toronto, Ontario M2N 0A4

Please read the "Instructions" portion of the application(s) for supporting document requirements.