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Services For You: Casino / Slot Machine Facility Employee

Gaming Key Employee

If you want to work in a casino or slot machine facility, you must be registered by the AGCO.

New Registration Classes

On June 1, 2012, changes to the regulations under the Gaming Control Act, 1992 (GCA) came into force as part of the Ontario government’s initiative to modernize gaming and enhance flexibility for gaming operations in the province.

Among the changes, a streamlined registration scheme has been introduced which both reduces the number of registration categories from 24 to seven and allows individuals and businesses to supply goods and services across all gaming sectors without having to obtain separate registrations.

As a result of these changes, the category of registration previously called “Gaming Key Employee” is now contained within the new class called “Category 1 Gaming Assistant”.

Individuals who exercise a significant level of decision-making authority or have significant supervisory or training responsibilities with respect to the playing of a lottery scheme or the operation of a gaming site must be registered as a “Category 1 Gaming Assistant”. Job functions include, but are not limited to, table game managers, security and surveillance managers and casino executives.

As of June 1, 2012, anyone who is registered as a “Gaming Key Employee” will be automatically deemed to be registered under the new “Category 1 Gaming Assistant” category. No action is required on the part of the registrant. New certificates and photo identification cards will be issued as registrations are renewed.

If you are a “Gaming Key Employee” and wish to renew your registration, please complete the forms below as a “Category 1 Gaming Assistant” and submit them and all other required documentation and fees as directed on the application forms and guide.

For more information on the changes to the GCA, please see   Information Bulletin No. 69 - Changes under the Gaming Control Act, 1992.

Offer of Employment

An application must be accompanied by an offer of employment from a casino or slot machine facility. For further information on how to apply for registration, please contact the Human Resources office of your prospective employer.

Transfer to New Employer

A “Category 1 Gaming Assistant” may transfer their registration from one gaming site to another. Transfer requests are made by completing the relevant section in the application form and submitting the request to the Registrar of Alcohol and Gaming within 30 days of the employee's last date of employment. The request must be accompanied by the appropriate transfer fee transfer fee.

An offer of employment from the operator of the new gaming site must accompany the transfer request.

Termination of Registration

An operator of a casino or slot machine facility is required to inform the Registrar in writing, within 5 days, of employees whose employment has been terminated and the effective date of termination. Upon termination of registration, the employee is required to surrender his/her AGCO photo identification card.

Risk-Based Registration

The AGCO employs a risk-based approach to the processing of applications for gaming registration. For more information about risk-based registration, please see   Information Bulletin No. 68 - AGCO Implements Risk-Based Registration to Process Gaming Registrations.

Related Links

For information regarding, change of name, address, renewals and other related information, please visit our Casino or Slot Machine Facility Registration Casino or Slot Machine Facility Registration page.

Application Process

PDF Instructions

New and updated PDF forms on this site can be filled-in and saved locally to your PC. This updated feature preserves all of the information you have filled in, however, version 6.05 or later of Adobe Reader® is required.  Download Adobe Acrobat Reader®

Application Forms

Important Application Reminders

  • For PDF forms completed online or offline, please ensure ALL the input information has printed out on your application.
  • For PDF forms filled-in by hand, please ensure you PRINT legibly in black ink.
  • Please ensure ALL required questions are completed. Incomplete, improperly completed or unsigned applications will be returned to applicant.
  • Do not email application forms. Mail one original and one copy of the completed application form, including all attachments, and appropriate fees fees to:

    Alcohol and Gaming Commission
    Licensing and Registration
    90 Sheppard Avenue East, Suite 200
    Toronto, Ontario M2N 0A4

Please read the "Instructions" portion of the application(s) for supporting document requirements.