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Services For You: Seller of OLG Lottery Products and/or Break Open Tickets

Arbitration of Lottery Disputes

Lottery disputes can be resolved through arbitration at the AGCO or by proceeding in the Ontario courts.

The Rules of Procedure lists general, procedural and administrative matters that apply to arbitration of a lottery dispute. These Rules are effective January 1, 2012. Costs of the arbitration are the responsibility of the participants.

Electronic copies of the Rules of Procedure and Arbitration of Lottery Dispute forms are available below in PDF format or paper copies may be obtained without charge from the Office of the Chair located on the 3rd floor at 90 Sheppard Avenue East, Toronto, Ontario M2N 0A4.

Application Process

PDF Instructions

New and updated PDF forms on this site can be filled-in and saved locally to your PC. This updated feature preserves all of the information you have filled in, however, version 6.05 or later of Adobe Reader® is required.  Download Adobe Acrobat Reader®

Rules of Procedure

Arbitration of Lottery Dispute Forms

Important Application Reminders

  • For PDF forms completed online or offline, please ensure ALL the input information has printed out on your application.
  • For PDF forms filled-in by hand, please ensure you PRINT legibly in ink.
  • Please ensure ALL required questions are completed. Incomplete, improperly completed or unsigned applications will be returned to applicant.
  • Do not email application forms.

Please read the "Instructions" portion of the application(s) for supporting document requirements.

For more information, please contact the office of the Chair at 416-326-0366.