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Regional Offices

The AGCO maintains nine regional offices across the province to provide timely and convenient services to our stakeholders and the public.

Regional offices provide a variety of services from different AGCO Branches, including Registration, Licensing, Investigations and Enforcement.

Gaming Registration Officers located at regional offices receive and process gaming key employee and gaming employee applications for individuals seeking employment or who are currently employed with a casino or slot machine facility. All other types of applications should be forwarded to:

AGCO Head Office*
Licensing and Registration Branch
90 Sheppard Avenue East
Suite 200
Toronto, Ontario   M2N 0A4

Telephone: 416-326-8700
Toll free in Ontario: 1-800-522-2876

Gaming Compliance Inspectors are responsible for conducting regular inspections of Ontario’s casinos and slot machine facilities.

Regional offices are also staffed with seconded members of the Ontario Provincial Police and Liquor Inspectors designated as Provincial Offences Officers. Their role is to inspect and monitor liquor licensed establishments and gaming facilities for compliance with the Liquor Licence Act and the Gaming Control Act, 1992 respectively.

*This location offers services in English and French.

Regional office locations

NIAGARA FALLS

Registration & Enforcement Unit
The Acres House, 4th Floor
4342 Queen Street
Niagara Falls, Ontario   L2E 7J7

Tel: 905-374-5955
Fax: 905-374-5953

ORILLIA

Registration & Enforcement Unit
By Mail:
P.O. Box 806 Orillia, ON   L3V 6K7

Courier/In Person:
Huronia Regional Centre
700 Memorial Avenue
Third Floor, Cottage "C"
Orillia, Ontario   L3V 0T7

Tel: 705-329-5045
Fax: 705-329-5050

WINDSOR

Registration & Enforcement Unit
250 Windsor Avenue, 2nd Floor
Windsor, Ontario   N9A 6V9

Tel: 519-258-2941
Fax: 519-258-7282

For Niagara Falls, Orillia and Windsor offices, gaming employee applications are accepted in person Monday to Friday between 8:30 a.m. to 4:30 p.m.


GANANOQUE

Registration & Enforcement Unit
380 County Road 2
Gananoque, Ontario   K7G 2V4

Tel: 613-382-6819
Fax: 613-382-3476

SAULT STE. MARIE

Registration & Enforcement Unit
740 Great Northern Road
Suite 201
Sault St. Marie, Ontario   P6B 0B4

Tel: 705-946-6552
Fax: 705-946-6557

LONDON

Registration & Enforcement Unit
150 Dufferin Avenue, Suite 201
London, Ontario   N6A 5N6

Tel: 519-675-7746
Fax: 519-675-7749

SUDBURY*

Registration & Enforcement Unit
400 Bonin Road, P.O Box 370
Chelmsford, Ontario
P0M 1L0

Courier/In Person: c/o Sudbury Slots
400 Bonin Road
Chelmsford, Ontario   P0M 1L0

Tel: 705-855-8350
Fax: 705-855-8860

OTTAWA*

Registration & Enforcement Unit
Emerald Plaza
1547 Merivale Road, Suite 510
Nepean, Ontario   K2G 4V3

Tel: 613-274-0114
Fax: 613-274-7214

THUNDER BAY*

Registration & Enforcement Unit
189 Red River Road, Suite 206
Thunder Bay, Ontario   P7B 1A2

Tel: 807-343-7382
Fax: 807-343-7524

For Gananoque, London, Ottawa, Sault Ste. Marie, Sudbury and Thunder Bay offices, gaming employee applications are accepted in person Tuesday, Wednesday and Thursday between 8:30 a.m. to 4:30 p.m.

*This location offers services in English and French.