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Contact AGCO Head Office

The AGCO strives at all times to provide excellent customer service to our stakeholders and members of the public. If you have a question or require any assistance, there are several ways that you can contact us.

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By mail and in person:

Alcohol and Gaming Commission of Ontario
90 Sheppard Avenue East
Suite 200-300
Toronto, Ontario   M2N 0A4

By telephone during business hours:

Monday to Friday
8:30 a.m. to 5:00 p.m.
(Eastern Standard Time)

General telephone: 416-326-8700
Toll free in Ontario: 1-800-522-2876

By fax or email:

General fax: 416-326-5555

General email:
Website Feedback email:


Media inquiries: 416-326-3202

For more information on the AGCO’s customer service standards, please read our brochure entitled:   Customer Service Standards.

You may also contact the following departments directly:

Licensing & Registration
90 Sheppard Avenue East, Suite 200
General Inquiries: 416-326-8700
Facsimile: 416-326-8711

Advertising (Liquor Sales Licensees)
90 Sheppard Avenue East, Suite 200
Telephone: 416-326-0404
Facsimile: 416-326-5555

First Nation Gaming
90 Sheppard Avenue East, Suite 200
Telephone: 416-326-0679
Facsimile: 416-314-1683

Investigation and Enforcement Bureau
90 Sheppard Avenue East, Suite 200
Telephone: 416-326-0330
Facsimile: 416-326-0300

Technical and Laboratory Services Branch
90 Sheppard Avenue East, Suite 200
Telephone: 416-326-5667
Facsimile: 416-326-5666

For other locations, please visit our Direct Internal Link Regional Offices and to lodge an objection or complaint visit our Direct Internal Link Objections or Direct Internal Link Complaints.